Moderator, for the 2023 season

Do you put a smile on every face? Do you like moderation? Do you want to be part of a world full of zest for life? Then don’t hesitate, enter our world of unlimited possibilities: join the Team at EPM Resort, awarded ‘Best Park Recreation’ (Coasters & Crafters Awards 2022).

To support our Guest Relations team, we are looking for a Moderator for the 2023 season

Your area of responsibility

  • You are passionate about moderation in general
  • You’ll look after and advise our players; You’ll be a courteous point of contact for any questions or problems from young and old alike.
  • You’ll be responsible for monitoring the server, identifying any potential dangers quickly and knowing how to react proactively
  • You’ll have everything under control – and keep a close eye on the safety of our players for whom you are responsible
  • You’ll make sure that the safety and server rules are being followed
  • You have a good sense of hospitality, which makes every visit to the attraction a unique experience on our server
  • You lead training sessions with colleagues in the Guest Relations Department

Your profile

  • You are passionate about Europa-Park Resort or theme parks in general.
  • You are a reliable, resilient and adaptable person.
  • The safety of our players is always at the centre of your concerns and actions.
  • You are open-minded and a team player.
  • All eyes are on you: you express yourself with ease and have a head start.
  • You are at least 14 years old.
  • You have a sense of responsibility.
  • You are said to have good manners, a friendly nature and a well-groomed appearance.
  • It’s a matter of honour: you’re always there when we need help.
  • English/French language skills are the icing on the cake that makes your the perfect candidate for this role – and makes us cheer.

We offer

  • A stable and sustainable role, with exciting and varied challenges in a unique Minecraft server.
  • A quality role in a proven context where you will find everything you need.
  • Leaders who are there to support and encourage you.
  • Opportunities for development within your department.
  • A large number of extraordinary benefits.
  • Last but not least, you get to go behind the scenes of one of the best Minecraft theme parks

Your contact person


Online form to become a Moderator

Find out more about your future rank

Benefits for staff

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Training provided by the managers
Benefits at our events
Discounts & partner offers
Advantages within the Minecraft server (Connection via the staff spawn, teleportations to quarters/attractions, Fly, separate team messaging)

About the department

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The attractions and shows form the core of EPM. Over 15 members work in the various themed areas with a total of over 30 rollercoasters, themed and roundabout rides as well as children’s attractions. They ensure the safety and satisfaction of the players on our servers, operate the various attractions and can also provide an insight into the processes behind the scenes and the ‘Rollercoaster Fascination’. They are responsible for a smooth operational process, working in close cooperation with the technical department.

Whether for adrenaline junkies, for toddlers or for those seeking relaxation – the water world offers a suitable attraction for everyone. On an area of over 32,600 m², 12 themed settings offer entertainment and fun for young and old with their 30 slides and attractions. For our team, the safety of the players in the pool is your top priority. However, fun is not neglected, and players are encouraged to have lots of it at the respective attractions.

‘Guest Relations’ on Discord means monitoring the community and guiding our players or advising future candidates who would like to join our team. The support team is there for players who are lost or need special assistance, e.g. due to a penalty for an offence or a technical problem connecting to us.

About the division

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At the heart of EPM and the Rulantica water world is the ‘Guest Relations’ department. All threads come together in this area, where the respective park managers organise the daily routine of the theme park as well as the water world. Our servers have a daily availability of 99% speaks volumes: They meet high demands day after day. Whether it’s guiding a lost player, guiding a future applicant or ensuring security at a major event: the parks bristle with absolute world-class attractions and ‘Guest Relations’ ensures the smooth daily interaction between all the ranks to keep things running.

About the project

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The EPM Resort comprises a worldwide unique Minecraft server consisting of Europa-Park, Rulantica, Eatrenalin, the 4* (superior) hotels, the Camp Resort, Europa-Park Camping and numerous restaurants, all faithfully reproduced in the famous cube game.
We can have fun.
We can be amazed.
We are EPM Resort.
Who are you?
If you don’t meet all the requirements in our role profile, don’t be discouraged. Apply anyway, as our main focus is your personality. We look forward to hearing from you!

More rank openings

Can’t find your dream role?

Maybe we just don’t know yet that we need you in our team. Send us your speculative application now or use our job alert in order to be notified about similar positions. Send us your speculative application or join our Discord server to stay informed of similar offers.